Order from Surterra Wellness online, by phone, or walk in to one of our Wellness Centers. You can select free, statewide delivery or same day pick-up in your local Surterra Wellness Center.


3 ways to shop at Surterra Wellness:



Shopping online from web store is easy. Once you create your account, you can begin shopping.


By Phone

Shopping by phone is easy with a simple call to (850) 391-5455. Our Customer Care Center advisors are knowledgeable and ready to help. Our Customer Care Center is open M-F from 9am to 7pm, Saturdays from 9am to 5pm, and Sundays from 12pm to 5pm.



Shopping in-store is an uniquely Surterra Wellness experience. Our Wellness Centers are more than dispensaries – they are a wellness sanctuary! Our Wellness Advisors are knowledgeable and passionate to help you find wellness and relief.


How to Get Refills

If you previously placed orders online, you can refill your order by going to the Orders tab in My Account and clicking Order Again. If you placed orders through the Wellness Center or through the Customer Care Center, you can contact a Wellness Advisor and request a refill.


3 steps to ordering online:

  1. Create your online account. Make sure to have your patient ID Card ready.
  2. Place your order.
  3. Select your delivery or pick-up method.

If you walk into one of our Wellness Centers, we’ll help you create your account and you can begin shopping for your medical cannabis products.