By entering this site you agree to Surterra's Terms of Service and Privacy Policy.
IMPORTANT: All information contained on this website is for educational purposes only. None of this information should be construed as medical or treatment advice for any specific person or condition. Cannabis has not been analyzed or approved by the FDA, and there is limited information on the side effects of using cannabis as a medication. You should always consult a licensed physician in all matters related to your health.
Our discreet and convenient delivery service is available 7 days a week in select areas of Florida. Enjoy the ease of having your favorite products brought directly to your door.
Delivery areas are subject to change based off delivery slot availability .
The Medical Marijuana Use Registry (MMUR) cardholder or MMUR caregiver must be available to accept the delivery at your scheduled delivery time. If you need to cancel your delivery order, contact customer care at (850) 391-5455 or cancel your order in-person at any Surterra Wellness location.
Our staff will ensure we apply the best discount for your delivery order. Whenever we offer a promotion on your delivery day that has a better value than the discount you received when you placed your order, we will automatically apply the promotion that brings you the most savings. Rest assured, we will get you the best value we can offer.
The MMUR cardholder or MMUR caregiver must be available to accept the delivery at your scheduled time.
Contact customer care using on site chat, email ([email protected]) or phone (850) 391-5455 and request to cancel your order.
Delivery is only available in select areas. Join our mailing list to be the first to know when we expand our delivery services.
When checking out you will pick a delivery window and then on the day of the delivery you will receive an email and text message with an estimate of when your delivery will arrive.
All delivery orders need to be placed on surterra.com.
We only accept cash or CanPay for delivery orders.
No, you will need to cancel your order and create a new one.
Delivery rescheduling is currently unavailable. Please cancel your order and place a new one for the day and time you would like.
Safety is our top priority. Our mobile guides are required to wear PPE while on duty and to keep interactions with customers to a minimum.
No, you will need to cancel your order and create a new one.
If for any reason you are not available to receive your order and our team is unable to reach you, the order will be canceled. Please note that excessive delivery cancellations can impact the availability of delivery for future orders.
We do our best to avoid situations like this, but should it occur, a member of our delivery team will contact you and attempt to substitute the item on the order.
There is a $25 fee for delivery. Orders of $150 or more (after discounts) qualify for free delivery.